Ovex CRM

Stay connected to customers, streamline processes, and improve profitability. Ovex CRM helps consolidate all customer interactions in one place to facilitate customer profile building and better serving of their needs.

Consolidated Platform

Project Management

Application System Integration

Why Outsourcing?

User-friendly and extremely easy to use

Create multiple projects or campaigns and manage all that from one screen

Easily set up a project

Set up a ticket template and create tickets

Assign ticket to relevant team to handle the query and generate a response.

Response published on the platform where the query was generated.

Reduction in overheads, you’re paying for their services only.

Hiring costs reduction, much faster and cheaper than in-house hiring.

Reduced labor cost, faster time to market and strategic partner for transformation.

What our Customers are Saying

We utilize Ovex Technologies to reach out to our customers to improve customer interaction. Ovextech has made this process extremely easy for us. All our contacts with Ovextech have been very responsive and have made it a pleasure to work with them. We would like to appreciate their good work and hours of service.

Adeel Shafi ~ CTO
Price Oye

We are always pioneering ways to improve the level of service that we extend to our valued customers, a centralized helpline, consult and delivery service was something new to Pakistan and for us speed to market was crucial. Ovex has supported our contact center requirements from day one and the partnership has helped in making thousands of our customers trust our home delivery option.

Noman Faisal ~ General Manager Human Resources
Servaid Pharmacy Pvt. Ltd

Case Studies

PAKTEL

Paktel was one of the pioneers of the Telecommunications’ Industry in Pakistan. Inbound Call volumes were in excess of 30,000 calls per day managed from different Paktel facilities. The operations specifically related to inbound customer care and ticket resolution.

Public Utility Support Center

A public utility company of Pakistan managed its helpline in house, through agents answering call in each of the zones, for the whole of north of Pakistan. There was no visibility of complaints, its resolution, especially critical complaints, which were leading to loss of life and property.

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Have an idea that needs to be out there? or a rocking project that needs to be polished? Contact Now!

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Ovex CRM

Consolidated Platform

Project Management

Application System Integration

Why Outsourcing?

What our Customers are Saying

Case Studies

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