Services
Ovex CRM provides multiple services under one centralized platform to improve customer relationships.
Centralized Support
It equips you and your team with the right tools in one place to better manage the overall customer engagement process and enhance customer experience. Every exchange is automatically converted into a ticket and can be tracked.
Detailed Reports & Filters
Get a complete overview of interactions with customizable reports to analyze open tickets
Forms Creation
Manage your employees like a seamless process right from opening a position, interviewing, hiring, contracting, brining an employee on-board, time record keeping, leave management, payroll processing to employee appraisals. Payroll Module helps manages all payroll related processes from payroll processing, pay-slip preparation, advances and tax deductions. It gives your business the ability to set up multiple payroll structures and payroll deductions taxes.
Real Time Stats
Manage your employees like a seamless process right from opening a position, interviewing, hiring, contracting, brining an employee on-board, time record keeping, leave management, payroll processing to employee appraisals. Payroll Module helps manages all payroll related processes from payroll processing, pay-slip preparation, advances and tax deductions. It gives your business the ability to set up multiple payroll structures and payroll deductions taxes.
Multi-Channel Communication
Whether it is your Facebook page, website live chat support or WhatsApp’s business account, ticket creation and communication through all channels is handled in a unified manner.
Business Process Integration
Define roles to better manage the business processes. Delegate and stay on top of your business interactions with your customers.
Frequently Asked Questions
Ovex’s Customer Relationship Management (CRM) solution helps manage multiple customer interactions from one application. It supports sales lead, customer queries, helpdesk delivers actionable insights, integrates with your live chat support and Facebook page and facilitates team communication. Our cloud-based CRM systems offer complete mobility and access to an array of tailored applications.
Ovex Software offers centralized support, detailed reports & filters, forms creation, real time stats, multi-channel communication and business process integration.
Yes. We only utilize the greatest and most up-to-date CRM solutions and infrastructure. You may save money by using the CRM since we employ the best CRM software and technology available. Our entire workplace is outfitted with best-in-class infrastructure.
Yes. We sign non-disclosure and service level agreements with each customer who uses Ovex CRM. Ovex CRM provides worry-free handling all your queries and other related stuff under one platform.